Returns and Exchanges | Femme Couture UK | Modest Fashion
If for any reason you would like to return your item(s) please contact us at:
info@femmecoutureuk.com
Please note returns will only be accepted within 14 days of receipt. We do not offer exchanges.
Please note we only accept return items that:
- are in their original condition, are unwashed and unworn.
- have all tags in place- we are unable to accept any returned garments where the tags have been removed.
Please note returns are not free and any original postage borne by the customer is non-refundable.
Any orders which qualified for free shipping (e.g. orders over £50) which are returned in full (subject to the above conditions), will have a fee of £4.50 applied to them. This is the original shipping cost borne by Femme Couture UK Limited. In the interest of full transparency, this condition is applied in order to break even rather than make a loss on returned items. Orders which originally qualify for free shipping and are only partially returned will not have this fee applied to them.
Should your item arrive damaged for any reason please contact us at:
info@femmecoutureuk.com