Returns and Exchanges | Femme Couture UK | Modest Fashion
If for any reason you would like to return your item(s) please send them back to us at:
336 Hessle Road, Hull, HU33SB.
Please ensure you include a note in the package detailing your name, address and order number, or we may not be able to process your refund. Refunds should be processed within 7 days of us receiving any returns.
Please note returns will only be accepted within 7 days of receipt. We do not offer exchanges.
Please note we only accept return items that:
- are in their original condition, are unwashed and unworn.
- have all tags in place- we are unable to accept any returned garments where the tags have been removed.
Please note returns are not free and any original postage borne by the customer is non-refundable.
Any orders which qualified for free shipping (e.g. orders over £50) which are returned in full (subject to the above conditions), will have a fee of £4.50 applied to them.
Should your item arrive damaged for any reason please contact us at:
info@femmecoutureuk.com